Your name, phone number, and transaction details are completely safe at 11xx bet. Everything about how your data is stored and who can see it is explained here in plain language.
When you create and use an account on 11xx bet, certain data is collected as a natural part of that process. This falls into two categories: information you provide directly, and information generated automatically as you use the platform.
Full name, date of birth, national ID number, and photo (for KYC purposes).
Mobile number, email address, and current address.
Payment method details (bKash/Nagad number) and transaction history.
IP address, device type, operating system, and approximate location.
Pages visited, time spent, and bets placed.
Records of support chats, emails, or complaint conversations.
11xx bet only collects the information strictly necessary to provide its services. We never ask for personal data beyond what is needed.
Your data is collected for one purpose only — to provide you with a better and safer service. 11xx bet never sells your information to advertisers, nor uses it for any political or commercial purpose.
During Registration & Use
On Encrypted Servers
For Service & Security
You can delete or modify your data
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | KYC Verification & Account Confirmation | Obligations |
| Contact Information | OTP delivery, support, and important notifications | Contract |
| Financial Information | Deposit & Withdrawal Processing | Obligations |
| Device Information | Fraud Prevention & Security Monitoring | Legitimate Interest |
| Usage Data | Platform Improvement & Experience Personalization | Legitimate Interest |
| Communication Logs | Troubleshooting & Quality Control | Contract |
11xx bet never sells your data. In certain situations, limited information may be shared — and only ever to protect you.
Only the financial information necessary to process transactions with bKash, Nagad, and Rocket is shared.
Third-party software is used for fraud detection and cybersecurity — they do not have access to any personal information.
If we are legally required to share data in response to a valid court order or government directive, you will be notified — where permitted by law.
Your data is never sold or transferred to advertisers, marketing companies, or any other third-party business.
Collecting data comes with the responsibility to protect it — and 11xx bet takes that responsibility seriously. Our security standards are on par with those of banks and financial institutions.
All data is encrypted with 256-bit SSL — no one can read it in transit between your browser and our servers.
All data is stored in ISO-certified data centers with regular backups and redundancy in place.
Only authorized staff can access specific data, and every access is logged.
Automated systems run around the clock to detect and respond to cyber threats.
Our systems are audited by independent security experts at least once a year.
We do not retain more data than necessary. Outdated and redundant data is deleted on a regular basis.
11xx bet uses cookies on its website and app. Cookies are small text files stored on your device that help the platform recognize you and deliver a better experience.
You can turn off all non-essential cookies from your account privacy settings. Cookies can also be cleared directly from your browser settings.
11xx bet believes you should have full control over your own data. That's why the following rights are yours.
You can request to see what personal information we hold about you.
You can request corrections to any inaccurate or outdated information.
After closing your account, you may request that your data be deleted.
You can request that we stop using your data for a specific purpose.
You can request a download of your data in a standard portable format.
You can object to your data being used for marketing or analytics purposes.
To exercise any of the rights above, email privacy@11xxbet.app. Requests are typically responded to within 72 hours.
11xx bet does not retain data longer than necessary. The table below outlines the retention period for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Lifetime of Your Account | Service Delivery |
| Financial Transactions | 7 Years | Legal & Regulatory Obligations |
| KYC Documents | 5 Years | Anti-Money Laundering Regulations |
| Support Chat | 2 Years | Quality Control & Dispute Resolution |
| Session & Log Data | 90 Days | Security Monitoring |
| Marketing Cookies | 30 Days | Showing Relevant Offers |
Data is automatically deleted once its retention period expires. No separate request is needed.
11xx bet does not allow anyone under 18 to create an account. We enforce this policy strictly.
Your date of birth is verified at registration. Age is further confirmed through the KYC process using your NID.
No data from anyone under 18 is collected or stored. If such an account is created by mistake, all associated data is permanently deleted.
If parents have any suspicion, they should immediately In the Help Center Let us know. We will immediately close that account.
11xx bet reserves the right to update this policy at any time. Users will be notified in advance of any significant changes.
You will be notified of important changes at your registered email address.
You will be notified in your notifications after logging in.
You will be given notice before any changes take effect.
For any privacy-related questions, complaints, or requests to exercise your rights, please reach out through the channels below.
When someone shares their mobile number, NID, or bank details on 11xx bet, they are doing more than filling out a form – they are placing their trust in us. That trust means far more than any business advantage.
Awareness of cybersecurity is growing rapidly in Bangladesh. People want to know where their data goes. 11xx bet believes that answering this question transparently is not just a legal obligation – it is an ethical responsibility.
Our privacy team regularly reviews policies, updates protections against emerging threats, and upholds user rights. Whatever your question or concern, we will always give you a straight answer.
Two Common Questions Outside the Privacy Policy
Done reading the Privacy Policy? Go ahead and register with confidence — and claim your 100% Welcome Bonus.